Postal Orders
Full terms and conditions are outlined below for postal order cakes. Throughout the terms “we” “us” and “our” refer to Country Cake Lass. Country Cake Lass offers this website, including all information, tools and services to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our website and/ or purchasing something from us, you engage in our ‘service’ and agree to be bound by the following terms and conditions, including those additional terms and conditions and policies referenced here. These terms and conditions apply to all users of the site, including but not limited to customers, vendors, users who are browsing, and merchants.
We advise you read these terms and conditions carefully before using our website. You agree to these terms and conditions if you are accessing or using any part of the site. If you do not agree to all the terms and conditions, then you may not access the website or use any of the services.
The terms and conditions apply to any new features or tools added to the current store. We reserve the right to change, update or replace any part of these terms and conditions at any time. These can be viewed on the website. It is your responsibility to check the terms and conditions periodically for changes. If you continue to use our services and website after the changes it is deemed, you accept the changes.
If there is anything you do not understand, please feel free to contact us on [email protected]
Ordering
Please contact [email protected] to place your order.
Please state the items you wish to order, the dispatch date and shipping address. Unfortunately, we can only ship to mainland UK at this time.
Order totals will be calculated with shipping and an invoice sent over with the total amount to pay.
Payment is payable by BACS.
Once full payment has been received your order will be created and shipped on the date provided unless there is an issue with the requested dispatch date. This will be discussed at the time of ordering.
Delivery
We use DPD for tracked, next day delivery. When ordering you need to advise of your dispatch day. This is the day you want the order to be shipped, not the day you wish the delivery to be received.
Our boxes do not fit through letter boxes so we suggest you enter a safe place once you have the tracking information should the receiver not be in.
Whilst deliveries are usually made on time, there are rare occasions DPD are unable to delivery. This is out of our control, and we cannot be held responsible for this. You will be given the next available delivery date.
The address details you provide for delivery are the details we will use. We cannot be held responsible for any errors. We are unable to amend or send to a different address than the one input by yourself.
Some dispatch dates are unavailable due to the collection times/ dates. If this is the case, you will be notified, and your order sent out on the next available date.
For Monday delivery dates there are rare occasions you may receive the parcel earlier than expected on the Saturday due to the DPD systems at certain depots. DPD will email you to advise when your delivery is due to arrive.
Alternatively, we can send 24hr tracked via royal mail. This will need to be requested in advance of ordering so we can ensure the dispatch date can be fulfilled.
Availability
Our services are available only to and may only be used by individuals who can be legally bound by contracts under the applicable law.
The Website is not directed to children under the age of 18. If you are under 18 years old, you may browse the Website, however, you may not place an order online or provide Country Cake Lass with any of your personally identifiable information. Country Cake Lass will permanently delete a child’s personally identifiable information if a parent so requests by sending an email to [email protected]
We do not sell alcoholic products to persons under the age of 18 as per the licensing Act 2003. Refusal of a collection or delivery is at our discretion. In placing an order containing alcohol you confirm that you, and the intended recipient(s), are aged 18 years or over.
Acceptable use of the website
You may use the website subject to the following terms and conditions that define acceptable use of the website.
Whilst using the website you agree to refrain from wilfully, or carelessly –
Returns, Refunds, Cancellations and Complaints
Once your order has been placed, we are unable to cancel the order. We may be able to change the order to a different date, however this is not guaranteed. We are unable to accept returns.
Any damage to the contents of your order needs to be reported immediately, supported by photo evidence in writing within 24 hours of the delivery being made. Refunds due to cancellation/ change of mind are not permitted. Refunds are only made at the discretion of Country Cake Lass.
Thank you for choosing Country Cake Lass. We take great pride in our personal but professional service.
Full terms and conditions are outlined below for postal order cakes. Throughout the terms “we” “us” and “our” refer to Country Cake Lass. Country Cake Lass offers this website, including all information, tools and services to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our website and/ or purchasing something from us, you engage in our ‘service’ and agree to be bound by the following terms and conditions, including those additional terms and conditions and policies referenced here. These terms and conditions apply to all users of the site, including but not limited to customers, vendors, users who are browsing, and merchants.
We advise you read these terms and conditions carefully before using our website. You agree to these terms and conditions if you are accessing or using any part of the site. If you do not agree to all the terms and conditions, then you may not access the website or use any of the services.
The terms and conditions apply to any new features or tools added to the current store. We reserve the right to change, update or replace any part of these terms and conditions at any time. These can be viewed on the website. It is your responsibility to check the terms and conditions periodically for changes. If you continue to use our services and website after the changes it is deemed, you accept the changes.
If there is anything you do not understand, please feel free to contact us on [email protected]
Ordering
Please contact [email protected] to place your order.
Please state the items you wish to order, the dispatch date and shipping address. Unfortunately, we can only ship to mainland UK at this time.
Order totals will be calculated with shipping and an invoice sent over with the total amount to pay.
Payment is payable by BACS.
Once full payment has been received your order will be created and shipped on the date provided unless there is an issue with the requested dispatch date. This will be discussed at the time of ordering.
Delivery
We use DPD for tracked, next day delivery. When ordering you need to advise of your dispatch day. This is the day you want the order to be shipped, not the day you wish the delivery to be received.
Our boxes do not fit through letter boxes so we suggest you enter a safe place once you have the tracking information should the receiver not be in.
Whilst deliveries are usually made on time, there are rare occasions DPD are unable to delivery. This is out of our control, and we cannot be held responsible for this. You will be given the next available delivery date.
The address details you provide for delivery are the details we will use. We cannot be held responsible for any errors. We are unable to amend or send to a different address than the one input by yourself.
Some dispatch dates are unavailable due to the collection times/ dates. If this is the case, you will be notified, and your order sent out on the next available date.
For Monday delivery dates there are rare occasions you may receive the parcel earlier than expected on the Saturday due to the DPD systems at certain depots. DPD will email you to advise when your delivery is due to arrive.
Alternatively, we can send 24hr tracked via royal mail. This will need to be requested in advance of ordering so we can ensure the dispatch date can be fulfilled.
Availability
Our services are available only to and may only be used by individuals who can be legally bound by contracts under the applicable law.
The Website is not directed to children under the age of 18. If you are under 18 years old, you may browse the Website, however, you may not place an order online or provide Country Cake Lass with any of your personally identifiable information. Country Cake Lass will permanently delete a child’s personally identifiable information if a parent so requests by sending an email to [email protected]
We do not sell alcoholic products to persons under the age of 18 as per the licensing Act 2003. Refusal of a collection or delivery is at our discretion. In placing an order containing alcohol you confirm that you, and the intended recipient(s), are aged 18 years or over.
Acceptable use of the website
You may use the website subject to the following terms and conditions that define acceptable use of the website.
Whilst using the website you agree to refrain from wilfully, or carelessly –
- Disobey or breach these terms and conditions or any other applicable instructions conveyed by Country Cake Lass.
- Disrupt or interfere with the functionality of the website.
- Impersonate any person or entity.
- Make any false statement about your identity, employment, agency or affiliation with any person or entity.
- Provide false or misleading credit/ debit card details and/ or false delivery address when placing an order.
- Violate any applicable local, state, national or international law, statue, ordinance, rule or regulation.
- Displaying the website or any part thereof in an exposed or concealed frame.
- Linking to certain elements on the website independently from the web pages on which they originally appear.
- Email, transmit or otherwise make available software viruses, Trojan horses, warms and any other malicious application to computers and networks;
- Email, transmit or otherwise make available any information and materials that infringes third party’s right, including Intellectual Property Rights.
- Email, transmit or otherwise make available any information or material which may constitute or encourages conduct that would constitute a criminal offence or civil wrongdoing or otherwise violets any applicable law;
- Email, transmit or otherwise make available any information or material which may be deemed threatening, abusive, harassing, defamatory, libelous, vulgar, obscene or racially, ethnically or otherwise objectionable.
Returns, Refunds, Cancellations and Complaints
Once your order has been placed, we are unable to cancel the order. We may be able to change the order to a different date, however this is not guaranteed. We are unable to accept returns.
Any damage to the contents of your order needs to be reported immediately, supported by photo evidence in writing within 24 hours of the delivery being made. Refunds due to cancellation/ change of mind are not permitted. Refunds are only made at the discretion of Country Cake Lass.
Thank you for choosing Country Cake Lass. We take great pride in our personal but professional service.
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